Preguntas frecuentes
A lo largo de los años, ya sea durante las visitas a las granjas o en los mercados de agricultores locales, hemos tenido el placer de responder a innumerables preguntas de personas como usted. Cada pregunta es más que una simple consulta para nosotros: es una oportunidad de compartir nuestra historia y los valores que nos impulsan en Creamery Creek. Creemos que cada pregunta abre una ventana a lo que más le importa y siempre estamos ansiosos por conectarnos con usted en ese nivel.
Nos encantan las conversaciones que generan estas preguntas. Nos dan la oportunidad de compartir el corazón y el alma de nuestra granja, desde las operaciones diarias hasta la pasión detrás de los productos que ofrecemos. Son estas interacciones las que nos recuerdan por qué hacemos lo que hacemos y nos mantienen conectados con la comunidad a la que servimos.
Sus preguntas también nos ayudan a entender lo que es importante para usted y nos ayudan a mejorar nuestra granja. Ya sea que sienta curiosidad por cómo criamos a nuestros animales, cómo seleccionamos nuestros cortes o qué hace que nuestros productos sean únicos, estamos aquí para brindarle las respuestas.
- What do I do if my order is delayed?
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If your order hasn't arrived within the expected time frame, contact us immediately. We will help resolve the issue and ensure you get your products as quickly as possible.
- Do you offer gift options or subscriptions?
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Yes! Our creekclub subscription boxes are a great way to keep high-quality beef and pork delivered right to your door every month. We also offer gift certificates and curated gift boxes for the perfect present.
- What sets Creamery Creek's beef apart from other farm-raised beef?
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We focus on dry-aging, sustainable farming practices, and a consistent high-quality diet for our cattle. This combination results in beef with superior marbling, flavor, and tenderness that you won't find anywhere else.
- WHERE IS THE CREAMERY?
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We do not have our own Creamery. Our farm is named after a creek that is locally called Creamery Creek. There used to be a Creamery on it, but there is not anymore.
- ARE YOU HOSTING ANOTHER BREAKFAST ON THE FARM?
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We love this question, and we love Breakfast on the Farm! Yes, we've offered to host in the future. For now, we are enjoying breakfasts on the farm of our neighboring farmers in the county. Join us!
- WHAT IS DRY-AGED BEEF?
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Dry Aged Beef is a tradition that's gotten a little lost over time - phased out for speed and efficiency. Benefits from dry aging are additional beef tenderness and a concentrated flavor that you can compare to a premier steak house.
Our whole carcass beef is hung on the rail in a temperature and humidity controlled hanging cooler for at least 21 days at a USDA inspected facility. We know this process concentrates the flavor and adds extra tenderness to an already high quality side of beef.
The dry aging process requires more time, effort, expertise, and expense. But it's the type of beef we love and appreciate and know you will too!
It is definitely "Worth the Wait!"
- HOW IS DRY AGED BEEF DIFFERENT THAN WET AGED BEEF?
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Wet aged beef is packaged in large cuts right after rigor lets up - and placed into packaging so it doesn't lose volume during transit.
When wet aged beef gets to its destination - it's portioned up into steaks and roasts for the consumer's end use. There's the most amount of benefit to the packer and retailer in this scenario.
It's exactly the opposite of what we're trying to achieve at Creamery Creek.
- How do I know if your products are right for me?
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We offer a variety of beef cuts and specialty items, and our creekclub subscriptions can be tailored to suit your household's size and cooking preferences. If you're looking for premium, tender beef and high-quality Duroc pork, you're in the right place!
- WHERE DO YOUR DAIRY PRODUCTS COME FROM? ARE THEY MADE FROM YOUR FARM'S MILK?
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Milk from our dairy cows is direct shipped to a AA Grassland butter plant in Greenwood, Wisconsin and occasionally the Alcam plant in Richland Center, Wisconsin where it is made into Grade A Handrolled butter.
You'll appreciate Grassland butter -- grading AA, the highest grade for quality solids and quarters, unmatched in taste and quality.
- ARE YOUR ANIMALS "GRASSFED"?
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Mostly, yes! They're born on pasture and finished on pasture and eat what they want.
We feed them too so they get a consistent diet all year round: Spring, Summer, Fall and Winter. The diet consists of a high quality TMR (Total Mixed Ration) of crops we've grown right around our farm - a blend of cornsilage, alfalfa haylage, protein, a mineral mix and even cottonseed. Our TMR is specifically formulated by a ruminant animal nutritionist to meet all of our cattle's growth needs.
We can achieve really great marbling on our feeds that you can't find in a lean or straight grassfed beef, with the additional advantage of a predominantly forage (grass) based diet.
- DO YOU USE MRNA VACCINES?
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Creamery Creek does NOT use mRNA vaccines in any of our beef cows or dairy cows. Moreover, this type of vaccine is in clinical trials and NO commercial producers currently use these. At this time we are not even considering use even if they're approved.
- Is Creamery Creek ORGANIC?
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We are not organic, but we are as clean of a program as possible. We use high quality animal care standards that are independently verified through the F.A.R.M. program and are compliant with BQA, Beef Quality Assurance.
We practice sustainable farming methods, such as cover crops, buffer strips, and waterways for erosion control to do the best we can for our environment, our kids and our future.
We use our cow's manure in our fields as natural fertilizer wherever possible! We know and realize the benefits of the nutrients right back into the crops we grow!
- DO YOU USE RBST?
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No. Our dairy cows are given no extra hormones, especially not recombinant bovine somatotropin, or rBST. We want our animals to progress through a natural maturing process.
- DO YOU USE BOVINE GROWTH HORMONE?
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No. Our beef animals are non-implanted and do not contain any extra hormones, no more than they would naturally. We want our animals to progress through a natural maturing process.
- WHAT ABOUT ANTIBIOTICS?
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Yes, but only when necessary. We work closely with our Veterinarian for any extra needed care We don't blanket treat any group of our animals with antibiotics for any preventative reason at all. We believe that an ounce of prevention and high quality animal care beats a pound of "cure." We treat our animals as we do our kids --- using antibiotics only when necessary for their health.
We know which animals receive extra treatment because we use herd management software that we can access anywhere and anytime. We follow all withdrawal guidelines and are used under the direct supervision of a licensed Veterinarian.
Animals in our direct dry aged beef program are never-ever treated with any antibiotics. If one of our beef animals needs antibiotic treatment for any reason, it's no longer eligible for our premium beef program and works through regular withdrawal protocol and otherwise sold. That way we can do right by the animal and be honest and transparent about the meat we sell.
- WHAT ABOUT GMOS? DO YOU FEED THEM TO YOUR ANIMALS?
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We feed both conventional and nonGMO feeds to our animals. Almost everything that goes into our cows' diet is grown by us, right around the home farm, using progressive and sustainable farming practices.
- Can I customize my creekclub order?
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While our subscriptions are not fully customizable, we do allow you to share preferences such as budget or specific cuts, so we can curate a box that works best for your family.
- How can I tell if my beef is dry-aged or wet-aged?
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Dry-aged beef will have a more concentrated, steakhouse-quality flavor, and it is typically darker in color with a firmer texture compared to wet-aged beef. You'll notice the difference in both taste and tenderness when you cook it.
- Can I cook your meats from frozen?
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Yes, our meats can be cooked from frozen! Many of our customers love using sous vide, as it helps lock in moisture and tenderness. The high-quality cryovac plastic we use ensures your meats are safe to cook straight from the freezer.
- TELL ME ABOUT THE PLASTIC THAT THE FROZEN MEAT IS PACKAGED IN?
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Our dry aged beef and Duroc pork is packaged in a high quality cryovac plastic that does not contain Bisophenol A, otherwise known as BPA. This plastic is rated for deep cold, and temperatures up to 149 degrees. We've tested it straight into our sous vide cooker and love it frozen to finish.
- What if I have dietary restrictions?
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We focus on providing clean, high-quality meats. If you have specific dietary needs, feel free to reach out to us for advice on the best cuts for your preferences.
- How should I store my Creamery Creek meat products?
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We recommend keeping your meats frozen until you're ready to use them. For optimal freshness and quality, thaw in the fridge for up to 24 hours before cooking.
- WHEN DOES MY ORDER SHIP?
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We ship weekly on Tuesdays via UPS or Spee-Dee Delivery. You should expect your order shipment on Wednesday or Thursday. If you don't, contact us right away.