Creamery Creek Shipping & Delivery Policy
Shipping Services & Rates
We offer shipping through several carriers, with rates and delivery times calculated based on your location and order size.
ZONE 1: Speedy Saver Shipping - available in WI, MN, IA, and IL:
- $10 Shipping for orders $250 and up.
- $20 Shipping for orders $150–$249.99.
- Metered at checkout for orders up to $149.99.
ZONE 2: Heartland Express Shipping - available in CO, IN, KS, MI, MO, ND, NE, OH, SD:
- $35 Shipping for orders $250 and up.
- $45 Shipping for orders $150–$249.99.
- Metered at checkout (Frozen items included) for orders up to $149.99.
ZONE 3: Farm Fresh in 2 Days - available in Two-Day Expedited Shipping nationwide (except AK and HI):
- $40 Shipping for orders $300 and up.
- $45 Shipping for orders $200–$299.99.
- Metered at checkout for orders up to $149.99.
Order Deadlines
Order by: Monday at NOON to ship out on Tuesday.
Examples:
- If you place an order on Friday, it'll ship Tuesday and you should expect it Wednesday or Thursday.
- If you place an order on Monday at 1pm, it'll ship the following week on Tuesday.
Route Shipping Protection Now Available for Your Peace of Mind
We’ve added shipping insurance to your checkout experience to make sure your order is fully protected—because we know how important it is to receive your farm-fresh products safely. This new-to-us package protection covers lost, stolen, or damaged items, and makes it easy to resolve claims, request order replacements, and get refunds if needed. Plus, you’ll get real-time updates on your claim status, so you can track every step of the way.
The best part? All orders with Route Shipping Insurance also contribute to carbon-neutral shipping, helping to reduce the environmental impact of every delivery. The default setting is “on” for your convenience, but you can easily turn it off if you prefer to go without it.
We’re offering this to provide more confidence in your purchase, ensuring that your Creamery Creek order arrives as expected, no matter what!
Shipping Methods
Frozen Dry-Aged Beef & Duroc Pork:
Packed with insulated liners and dry ice to ensure frozen arrival.
Dairy Products & Refrigerated Meat Snacks:
Shipped with insulated shippers and ice packs. Options expand in cooler months taking these items and gift boxes out to a 3 day delivery safely.
Farm Gear:
Shipped in bubble mailers. Choose your preferred shipping speed and price at checkout.
Mixed Boxes:
Shipped based on the coldest item in the box.
Fulfillment Location
Orders are fulfilled directly from our farm:
Creamery Creek Farms
W1250 County Road U, Bangor, WI 54614, United States
Local Delivery
Deliveries take place on Wednesdays in a four-county area (La Crosse, Monroe, Houston, and Winona). Minimum order: $49. Delivery charges: $10, $15 or $20. Rate available at checkout based on zip code.
On-Farm Pickup
Always and forever free. We love in-person order pickups! The nature of the 24/7/365 farm business is that it is regularly busy and we appreciate a scheduled pickup. Select it at check out and you'll receive an email when the order has been fulfilled and ready, usually within 24 hours. No contact pickup available. Book farm pickups here.
Return a Box Program
Our shipping program is growing and changing. Please also see our Box Return Program.
We ship in clean recycled packaging (boxes and liners) as often as possible. If you prefer new packaging ONLY, please indicate in your order notes.
2024 Holiday Shipping Schedule
Creamery Creek - Thanksgiving Shipping Schedule
- Order by Monday November 11 noon for shipments going out Tuesday November 12
- Order by Monday November 18 noon for shipments going out Tuesday November 20
- **Week of Thanksgiving** Order by Sunday November 24 for shipping MONDAY November 25** (Updated)
Creamery Creek - Christmas Shipping Schedule
- Week of December 1 - All orders $99+ will include WI Cheese Curds!!!!
- Cheese Boxes shipped on Monday December 2
- Frozen Beef and more: shipped Tuesday December 3
- LOCAL DELIVERIES Wednesday December 4
- Week of December 8
- Cheese Boxes shipped on Monday December 9
- Frozen Beef and more: shipped Tuesday December 10
- LOCAL DELIVERIES Wednesday December 6
- **Week before Christmas** - Order by Sunday December 15 for
- Cheese Boxes shipped on Monday December 16
- Frozen Beef and more: Tuesday December 17
- LOCAL DELIVERIES December 18
- **Week of Christmas** Order by Sunday December 22
- ONLY SHIPPING Monday December 23, UPS Next Day or Ground Shipments that will arrive in one day.
- LOCAL DELIVERIES Thursday December 26
- ** Week of New Years ** Order by Sunday December 29
- ONLY SHIPPING Monday December 30,UPS Next Day or Ground Shipments that will arrive in one day.
- LOCAL DELIVERIES Tuesday December 31
- Regular Shipping schedule resumes. Order by Monday noon to ship on Tuesday.
Contact Us
Email: louisa@shopcreamerycreek.com
Phone: 608-461-0554
Thanks,
Louisa
Creamery Creek Farms
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