Shipping policy
Order Deadlines
We ship weekly from the farm every Tuesday. Order by: Monday at NOON to ship out on Tuesday.
Examples:
- If you place an order on Friday, it'll ship Tuesday and you should expect it Wednesday or Thursday.
- If you place an order on Monday at 1pm, it'll ship the following week on Tuesday.
Shipping Rates
Rates depend on what you order and where it's going. Most of our products ship frozen and use the zone rates below. Our refrigerated gift boxes have their own lower rates, listed after the map.
Frozen Beef, Pork, and Everything Else
ZONE 1: Saver Shipping - WI, MN, IA, IL (Magenta)
$20 shipping for orders $150 to $299.99
$25 shipping for orders $300 and up
Metered at checkout for orders under $150
ZONE 2: Two Day Shipping - IN, KS, KY, MI, MO, NE, ND, OH, SD (Dark Blue)
$50 shipping for orders $150 to $299.99
$60 shipping for orders $300 and up
Metered at checkout for orders under $150
ZONE 3: Two Day Shipping - AL, AR, CO, CT, DC, DE, GA, LA, MD, MS, MT, NC, NH, NJ, NM, NY, OK, PA, SC, TN, TX, VA, VT, WV, WY (Light Blue)
$75 shipping for orders $200 to $299.99
$85 shipping for orders $300 and up
Metered at checkout for orders under $200
ZONE 4: Creek to Coast Two Day Air - AZ, CA, FL, ID, MA, ME, NV, OR, RI, UT, WA (Green)
$95 shipping for orders $200 to $299.99
$115 shipping for orders $300 and up
Metered at checkout for orders under $200
Refrigerated Gift Boxes
Our cheese, butter, and summer sausage gift boxes ship refrigerated and are never more than 3 days in transit. The zones above do not apply to thems and special rates generally apply.
WI, MN, IA, IL: $10 flat rate
CO, IN, KS, KY, MI, MO, MT, NE, ND, OH, SD: UPS Ground, 3 Day Select, 2nd Day Air, or Next Day Air, priced at checkout
All other states: UPS 3 Day Select, 2nd Day Air, or Next Day Air, priced at checkout. During hot summer months, these states ship 2nd Day Air or faster.
Ordering a gift box and frozen items together? Each is priced by its own rate at checkout.
Shipping Methods
Frozen Dry-Aged Beef & Duroc Pork:
Packed with insulated liners and dry ice to ensure frozen arrival.
Dairy Products & Refrigerated Meat Snacks:
Shipped with insulated shippers and ice packs.
Farm Gear:
Shipped in bubble mailers. Choose your preferred shipping speed and price at checkout.
Mixed Boxes:
Shipped based on the coldest item in the box.
Fulfillment Location
Orders are fulfilled directly from our farm:
Creamery Creek Farms
W1250 County Road U, Bangor, WI 54614, United States
Local Delivery
Deliveries take place on Wednesdays in a four-county area (La Crosse, Monroe, Houston, and Winona). Minimum order: $49. Delivery charges: $10, $15 or $20. Rate available at checkout based on zip code.
On-Farm Pickup
Always and forever free. We love in-person order pickups! The nature of the 24/7/365 farm business is that it is regularly busy and we appreciate a scheduled pickup. Select it at check out and you'll receive an email when the order has been fulfilled and ready, usually within 24 hours. No contact pickup available. Book farm pickups here.
Return a Box Program
Our shipping program is growing and changing. Please also see our Box Return Program.
We ship in clean recycled packaging (boxes and liners) as often as possible. If you prefer new packaging ONLY, please indicate in your order notes.
Contact Us
Email: louisa@shopcreamerycreek.com
Phone: 608-540-8664
Thanks,
Louisa
Creamery Creek Farms