Welcome to Your Box from Creamery Creek
Your box made it from our farm in Bangor, Wisconsin. Here is everything you need in the next ten minutes, and for the meals after that.
Check my box Something isn't right How do I cook this? Order again
1. Check your box
Meat frozen solid, or partly thawed? If it still has ice crystals or feels as cold as your refrigerator, it is safe. Put it straight in the freezer, or in the fridge if you plan to cook it in the next few days. Our meat is vacuum sealed, so a little softening on the trip is normal.
Feels warm, or a seal is broken? Don't guess. Snap a photo and let us know.
Cheese, butter, or curds? Dairy ships cold, not frozen. Put it in the fridge. Butter also freezes well if you stocked up. If you had summer sausage or other meat snacks in your box, they started frozen and are ready to go in your refrigerator.
Dry ice in your box? Never touch it with bare hands. Leave it in an open spot with fresh air until it disappears. Never put it in a sealed container, a closed cooler, a small closed room, or down the sink.
2. Not Perfect? We'll make it right.
Missing item, damaged package, something that arrived too warm: tell us within 24 hours of delivery and we will take care of it. Send:
- Your order number (it's on your packing slip and in your email)
- A photo of the item, and of the box if it was damaged
Text a photo: 608-540-8664 Email Louisa
You'll hear back from a real person on the farm, usually Louisa.
3. Put it away so it keeps
- Our free freezer guide: how to organize and rotate what you just bought
- How long can you keep frozen meat?
- Safe thawing and handling tips
4. How do I cook this?
New to dry-aged beef? It cooks faster than grocery store beef and tastes best at medium rare. Start here:
- The perfect medium rare steak temperature
- How to cook a New York strip
- How to cook a T-bone
- Dry-aged chuck roast
- Beef tenderloin
Ground beef, brats, and everyday dinners:
5. Keep the box, or send it back for store credit
The box and liner are yours to keep or recycle. Or mail them back with an old book inside at the cheap Media Mail rate and we'll add a Media Rate postage value store credit to your account. Here's how the Box Return Program works.
6. Loved it? Tell people.
We are a small family farm, and reviews are how new families find us. Thirty seconds from you means a lot to us.
7. Order again
- Earn points on every order. creekrewards gives you 2 points per $1. Sign in at checkout and they add up automatically.
- Holiday gifts. Our Dry Aged Beef Gift Boxes come in small, medium, and large. Check the 2026 holiday shipping schedule before you order.
- Never run out. creekclub subscriptions deliver dry-aged beef on your schedule, and members can make special requests.
Thank you for letting us be your farmers.
Justin, Louisa, Joe, Jake, Josh & Johanna Peterson
Creamery Creek Farms, Bangor, WI
